Shipping policy
Shipping Policy
Free standard shipping on every order within the contiguous United States.
Processing time: Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Delivery time: Most orders arrive within 2–5 business days after processing, shipped from our US warehouses.
Order tracking: You will receive a shipping confirmation email with a tracking number as soon as your order ships.
Shipping restrictions: At this time we do not ship to Alaska, Hawaii, PO Boxes, or international addresses.
Damaged or lost packages: If your order arrives damaged or does not arrive, contact us at service@chinacleanic.com and we will make it right — replacement or full refund.
Questions? Email service@chinacleanic.com — a real person replies within one business day.
Deanic Home Products Inc, 1312 17th St Unit 2955, Denver, CO 80202, USA